Terms and Conditions – Bets 99

1 Introduction & Definitions

These Terms and Conditions ("Terms") govern the Bets 99 platform (bets99.vip) and its app users ("Member" or "User"). By accessing the Bets 99 platform or creating an account, you confirm that you fully accept these Terms and Conditions.

Key terms used in these Terms and Conditions are defined below:

• "Platform" – The bets99.vip website and its official mobile app.
• "Member" – Any individual who has registered with Bets 99.
• "Wallet" – The member's virtual account balance on the platform.
• "Bonus" – Any promotional credits or benefits provided by Bets 99.
• "KYC" – Know Your Customer — the identity verification process.

2 Account Register

To register with Bets 99, you must provide accurate and truthful information. Bets 99 reserves the right to cancel any account created with false information, and all balances in that account may be forfeited.

• Each person may register only one account. Multiple accounts ("multi-accounting") are strictly prohibited.
• The phone number or email used during registration must be your own.
• Keep your account password strong and never share it with anyone.
• Account security is entirely the member's responsibility. If you suspect unauthorized access, contact support immediately.
• Completing KYC verification after registration increases your withdrawal limit.

3 Age & Eligibility

You must be at least 18 years old to participate on the Bets 99 platform. We strictly prohibit underage gaming and make no exceptions when it comes to age verification.

• Age verification documents may be requested at any point after registration.
• National ID card, passport, or driving licence are accepted as valid proof of identity.
• Withdrawals may be temporarily suspended until age verification is completed.

4 Deposits and Withdrawals

Deposits on Bets 99 can be made via bKash, Nagad, and Rocket. The minimum deposit is BDT 200, and the maximum limit varies depending on the payment method used.

• KYC verification is mandatory for withdrawals.
• Withdrawals must be made using the same payment method used for the deposit.
• Additional information may be requested to review suspicious transactions.
• Withdrawals will be restricted until bonus wagering requirements are met.

5 Bonuses & Promotions

Bets 99 regularly offers a variety of bonuses and promotions. Each bonus comes with its own wagering requirements that must be met before any withdrawal can be made.

• The welcome bonus applies to the first deposit only and can be claimed once per account.
• Bonus wagering requirements typically range from 15x to 30x. Check the promotions page for the terms of a specific bonus.
• Bonuses must be used within a specified time limit after being claimed.
• Using multiple bonuses simultaneously is generally not permitted.
• Bets 99 reserves the right to modify or cancel any bonus offer at any time.

6 Gaming Rules

All games on Bets 99 are operated by licensed third-party game providers. Game outcomes are determined by RNG (Random Number Generator) technology, which is fully impartial and verifiable.

• Each game has its own rules and RTP rate, which can be viewed within the game.
• If a game is cancelled due to a technical issue, the stake will be refunded.
• If a game is interrupted due to a disconnection, the game provider's rules will apply.
• In Live Casino games, the dealer's decision is final.

7 Prohibited Activities

The following activities are strictly prohibited on the Bets 99 platform. If any such activity is detected, the account will be immediately closed and legal action may be taken.

• Money laundering or conducting any illegal financial activity.
• Playing games using software bots, automation tools, or AI.
• Exploiting game system vulnerabilities or bugs.
• Attempting unauthorized access to another member's account.
• Conducting fraudulent activities through the platform.
• Operating an account on behalf of a minor.

8 Responsible Gaming

Bets 99 takes responsible gaming seriously. We want our members to enjoy gaming as a form of entertainment — not as an addiction or a source of financial hardship.

• Members can set their own daily, weekly, or monthly deposit limits.
• Voluntary gaming breaks (from 24 hours up to 6 months) are available.
• Permanent self-exclusion can be requested through support.

For more information, visit our Responsible Gaming View the page.

9 Privacy and Data Protection

For details on how we collect, store, and use members' personal information, please see our Privacy Policy Available on the page.

• We do not sell member data to third parties.
• Information may be disclosed to authorities when required by law.
• All data is secured with 256-bit SSL encryption.

10 Account Closure and Suspension

Bets 99 reserves the right to close or suspend an account without prior notice in the following circumstances:

• Violation of Terms & Conditions.
• Detection of fraudulent activity.
• Providing false registration information.
• Extended inactivity (more than 12 months).
• For legal or regulatory reasons.

Members can close their account at any time by contacting support. It is advisable to withdraw any remaining balance before closure.

11 Limitation of Liability

Bets 99 is not liable for:

• Game losses due to internet connectivity issues.
• Issues caused by the member's device or software.
• Delays caused by third-party payment providers.
• Service disruptions caused by unexpected technical issues.

However, if a technical issue causes loss to a member, Bets 99 will make every reasonable effort to resolve it.

12 Changes and Updates

Bets 99 reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes via email or in-app notification.

Continued use of the platform after any changes will be considered acceptance of the updated Terms. We recommend visiting this page regularly to stay informed.

? Frequently Asked Questions

Answers to frequently asked questions about the Terms and Conditions.